Unleash your signature scent with Smellza! Long-lasting, luxurious, and unforgettable. Shop now!
Smell Amazing Without Breaking the Bank!
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Effective Date: 15/02/2025
At Smellza, we aim to deliver your orders quickly and securely. Please review our shipping policy below for details on processing, delivery times, and charges.
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
We currently ship across Pakistan.
International shipping is not available at this time.
Estimated delivery times vary based on location:
Major Cities: 2-4 business days
Other Areas: 3-7 business days
Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or courier service issues.
Standard Shipping: Rs. 200
Free Shipping: Available on orders above Rs. 3000
Cash on Delivery (COD): May include an additional handling fee.
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through our courier partner’s website.
If a delivery attempt fails due to an incorrect address or unavailability, the courier will attempt delivery again.
If the order is not received after multiple attempts, it may be canceled, and the customer may need to place a new order.
If your package is damaged upon arrival, please contact us within 48 hours with proof (photos/videos).
If your package is lost in transit, we will work with the courier service to resolve the issue.
We reserve the right to update this policy at any time. Changes will be effective upon posting on our website.
For any shipping-related inquiries, contact us at:
Email: hismellza@gmail.com
Phone: 03206417016
Effective Date: 15/02/2025
At Smellza, we prioritize customer satisfaction and stand by the quality of our products. If you're not completely happy with your purchase, please review our return and exchange policy below.
We want you to love your purchase! If you're not satisfied, you may return the product within 14 days of delivery for an exchange or refund (as per eligibility criteria).
To qualify for a return or exchange, products must meet the following conditions:
All return and exchange requests are processed within 3 to 5 business days after receiving the returned item.
Shipping charges for the original order are non-refundable in all cases.
If you choose to exchange a product, you will be responsible for covering the delivery charges for both the return and the new shipment.
For orders exceeding Rs.5,000, only exchanges are allowed. Refunds are not available for such orders.
If you receive a product that is:
Please contact us within 48 hours of delivery with proof (photos/videos).
We will cover all return or exchange shipping costs for such cases.
Sale items are final sale—no refunds or exchanges will be provided for discounted products.
To request a return or exchange, please contact us at:
📧 Email: hismellza@gmail.com
📱 WhatsApp: 0320-6417016
Desert Day Perfume - A Luxurious Interpretation of Janan
Desert Day is a beautifully balanced fragrance that evolves from a fresh, fruity opening to a sweet, floral heart, and settles into a warm, musky, and woody base. It’s the perfect scent for those who love a soft, elegant, and long-lasting fragrance experience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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